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Prices & Orders

Is there a minimum requirement?

Usually 5 square meters for Switchable Privacy Glass / Smart Glass; 100 square meters for silkscreen printed glass, sandblasted glass, acid etched glass, custom curved tempered glass, custom laminated glass, curved laminated glass, curved insulated glass, security glass, ultra-clear glass / extra white glass / low iron glass. If we have stock for some model, minum order can depend on actual stock status. The minum order based on full container 1x20" at least , mixxed order can be allowed.

Can I cancel my order? / Can I change my order?

Due to the custom nature of our business and to ensure that orders are shipped on time, once your order is submitted and approved we begin working on it immediately. For this reason, most orders cannot be cancelled once submitted. If any changes are necessary, please contact our office immediately. In most cases, changes cannot be made once an order has been submitted but we will do our best to accommodate your needs.

What is the delivery time for my normal order?

On FOB terms, delivery time usually in 20-30days. It can be shorter in delivery for some simple model or we have some stocks in warehouse.

What if I prefer to place an order over the phone?

If you would like, customer service representatives are available from 9:00am-5:00pm Beijing Time to help answer questions and/or take your order over the phone. If you are unsure of the type of glass you need or have any special requests regarding your order, please contact our office for help.
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